Effective from 15th February 2025
Welcome to Dash Claims. Dash Claims is a trading name of Dash Accident Management & Claims Ltd (SC813823) We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [URL].
INFORMATION WE COLLECT
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
PERSONAL DATA:
DERVIATIVE DATA: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and pages you have viewed directly before and after accessing the Site.
FINANCIAL DATA: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date).
HOW WE USE YOUR INFORMATION
We use the information we collect in the following ways:
- To provide, operate, and maintain our website
- To improve, personalise, and expand our website
- To understand and analyze how you use our website
- To develop new products, services, features, and functionality
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
SHARING YOUR INFORMATION
We may share your information in the following situations:
- With Solicitors, Legal Professionals, 3rd Party Insurance companies, Vehicle Hire Partners, Vehicle Recovery Partners, Medical Professionals & Repair Hire Partners.
- With our affiliates, in which case we will require those affiliates to honor this Privacy Policy
- With business partners to offer you certain products, services, or promotions
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
YOUR DATA PROTECTION RIGHTS
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
CHANGES TO OUR PRIVACY POLICY
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
LINKS TO OTHER WEBSITES
Our website and social media may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR INFORMATION
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.
If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, or to our postal address. We will promptly correct any information found to be incorrect.
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
info@dashaccidentmangement.com
0300 3046300
Dash Claims
APL Centre Stevenston
KA20 3LR
ICO REGISTRATION
Dash Accident Management & Claims, are an Information Commissioners Office registered company.
If you wish to make a Complaint about how we manage your Data, you can do so by using the information below.
ICO COMPLAINTS
Need help? Start a live chat or call our helpline on 0303 123 1113.
Our normal opening hours are Monday to Friday between 9am and 5pm (excluding bank holidays).
The Information Commissioner is not in a position to respond in person to all the matters raised with their office by the public. The Commissioner delegates such casework correspondence to be dealt with by their staff.istrative, legal, or security purposes.
