How It Works

DASH CLAIMS FIGHT FOR YOU
ALL WE NEED IS A VEHICLE REGISTRATION
SIT BACK AND LET US DO THE REST

Step #1: Make Your Claim
If you have been involved in a motor accident that is not your fault, all you need to do is to contact us on 0300 304 6300, or fill out our claim form by clicking the button below.

Step #2: We Have Your Car Repaired For Free
You will have no out-of-pocket expenses, your repairs are paid for by the at-fault drivers’ insurance. Don’t worry we take care of all the red tape and paperwork. There is no impact on your no-claims and no excess to pay. We will even provide a hire car, if necessary, again at no cost to yourself.

We understand how vital it is to make a motor accident claim as simple as possible. That’s why we have streamlined making a motor accident claim as straightforward as possible without adding undue stress to an already stressful situation. Below we have outlined the process of making an accident claim as well as how it works.

Getting In Touch
We offer a wide range of ways to get in touch with us. The quickest being to call us on our freephone number which is 0300 304 6300. Alternatively, you can fill out our contact form on our website, the direct link to this is DashClaims/Contact us or use the red ‘Make a Claim’ button. If you prefer to email us, you can do so by sending an email to info@dashclaims.co.uk and using the title ‘Make a Claim.’

Within 60 MINUTES of your first contact , we will call you and take as many details as we can about your claim. To speed up the claim process we recommend having your vehicle details to hand. As well as the other involved party or parties, if possible, but don’t worry, the important step is to initiate the claim with us.

Below we have listed the ideal world evidence you should gather. But do not worry if you don't manage even half of that.

Dash Claims Will Do It For You

MAKING A NON-FAULT CLAIM:

WHAT WE CAN RECOVER FOR YOU
A "non-fault claim" in the car insurance industry means you were involved in an accident that wasn't your fault. Allowing you to claim compensation from the "at-fault" driver's insurance company for any damages to your vehicle or injuries sustained.

• Vehicle Recovery expenses
• Salvage Storage expenses
• Replacement Vehicle expenses
• Vehicle Repair expenses
• Loss of Earnings
• Uninsured loss expenses
• Personal Injury Claim Costs

Key points about non-fault claims:
Who is liable?:
• When you make a non-fault claim, the other driver (considered the "at-fault" party) is responsible for covering the costs of the accident, including vehicle repairs and potential uninsured losses.

Reporting the claim:
• If you are involved in an accident where you believe you are not at fault. Most people's first port of call is their insurance company. Is this the best solution to ensure the best possible outcome for you.
• By calling your own Insurance Company first you could negatively impact your claim.
That's where accident management companies like Dash Claims step in. Providing a fair, more just solution for those involved in non-fault accidents.

INSURANCE COMPANY PROCESS:
• Even though the driver is not at fault, the claim is initially processed against your own insurance policy.
• This could impact your No Claims Bonus & next insurance renewal.
• The driver is usually required to pay their own policy excess to start the claim.
• The courtesy car provided isn’t comparable to their own vehicle and isn’t guaranteed.
• The ‘insurer-approved’ accident repairs often don’t meet expectation, prioritising cost over authenticity.
• You deal with a faceless call centre team, there is no personal touch.

DASH CLAIMS PROCESS
• No effect on you no claims bonus as you haven't claimed on your own insurance policy
• No excess to pay
• Comparable replacement Vehicle replacement
• We only use Industry approved repairers; we want to make sure that your vehicle repair meets the highest industry standards.
• At Dash Claims we offer a personal touch to making a Non-Fault claim. You will be allocated your own personal claim handler.
• Dash Claims are a family run business, every single client who makes a claim will receive a call from the owners to ensure that they are satisfied with their service.
• The owners work in the office, they manage and process all claims themselves to ensure that your level of service meets their high standards.

The 8 key steps to secure evidence :
• Make sure everyone is safe
• Call the police if the road is blocked
• Take a video of the scene
• Take photographs of all damaged vehicles/accident scene/number plates/ occupants of vehicles/ road layout
• Take a note of the other drivers Name, Address, Phone number, Vehicle Registration & Insurance details.
• Obtain the details of any witnesses, Names, Address, Phone Number, Vehicle Registration.
• Send all the details taken in a text message to yourself
• Call Dash Claims on 0300 304 6300

To successfully make a non-fault claim, you will need to gather evidence proving the other driver's fault. But don't worry our claims team will support you through the whole process!

Start Claim

DO NOT WORRY, DASH CLAIMS ARE HERE

DO NOT WORRY, DASH CLAIMS ARE HERE
Do not panic if you do not get every piece of information. Dash Claims can still investigate with very little information.
We routinely trace 3rd Party Drivers with just a vehicle registration number.

DO NOT PANIC

Most people panic immediately following an accident!
Most people forget to get a phone number or a surname for the other driver.
Remember you have just been through a very traumatic experience.
Try your best and let Dash Claims do the rest for you.
We are here to help you through this horrible experience.

What We Need:
All of the details above are the ideal scenario!
All we need is the registration number of the other vehicle. You can sit back and we’ll do the rest.
Call Dash Claims on 0300 304 6300